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2024-07-04 4:27 pm
Hello,
I have not worked with Arduino IoT Cloud for about a year. Had no issues at that time. I have now accessed it for a project but when I attempt to add an Arduino Device, I get message to install latest version of the Create Agent. I uninstalled the older version and downloaded/installed the latest version (ArduinoCreateAgent-1.5.0-windows-386-installer). However, I continue to get the message to install the latest version.
Looking at Task Manager, the Create Agent is not appearing as a running process, even though I have it in the system tray (Task Bar Win 11). I have installed, Uninstalled, run the installer as Administrator, all with same results.
Reading Help documentation it is suggested that my Firewall may be blocking so add it to the whitelist. I checked my Firewall and Security and the app is appearing in allowed apps so I'm ruling out a firewall issue. I have also restarted my computer with no change.
In the Install Arduino Cloud Agent page note the message Looking for the Cloud Agent before proceeding. This has been running for 30 minutes with no change.
Thanks in advance for any tips on what else I might check.
Ron Penrose
2024-07-04 5:07 pm
@ronpenrose Click on 'Show Hidden Icons' in the system tray. Rt click the arduino icon, click Goto Cloud. I just did that and started the iPhone Dashboard demo. I am looking at it on my iPhone now.
First computer 1959. Retired from my own computer company 2004.
Hardware - Expert in 1401, and 360, fairly knowledge in PC plus numerous MPU's and MCU's
Major Languages - Machine language, 360 Macro Assembler, Intel Assembler, PL/I and PL1, Pascal, Basic, C plus numerous job control and scripting languages.
My personal scorecard is now 1 PC hardware fix (circa 1982), 1 open source fix (at age 82), and 2 zero day bugs in a major OS.