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NeilNagel
(@neilnagel)
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Joined: 2 months ago
Posts: 5
2020-04-09 1:24 am  

Don't know if this is the correct category in which to post my problem but yesterday I was having some problems and I thought maybe I should update the Arduino software.  I downloaded Arduino for the first time in early 2018 and haven't updated until now.  So when you go to the Arduino site and download the current software, it tells you that you will lose everything if you download.  So you can click "no" and nothing will change.  But if you click "yes" then you will lose everything on your computer (old sketches, the ability to make new sketches, etc.) but supposedly you will get at least the ability to make new sketches with the updated software. 

So I downloaded, lost everything and can't open up the new software.  I followed the procedure to the best of my ability but can't figure out what I did wrong.  When it didn't work, I googled my issue and found this site "Installing Arduino Software and Drivers on Windows 7" from Starting Electronics https://startingelectronics.org/software/arduino/installing-arduino-software-windows-7/ .  Following what it said, I plugged in my Uno, my computer recognized the driver according to the popup that appeared but it's not showing up in my device manager.  No matter what I do I can't get it to show up.  I'm quite stuck.  BTW it's windows 7 on a 64 machine.  Yes I know it's old.

Any suggestions would be welcome.  Thanks

 


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ZeFerby
(@zeferby)
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Joined: 8 months ago
Posts: 368
2020-04-09 3:14 pm  
Posted by: @neilnagel

but it's not showing up in my device manage

The only thing that should be shown in the Device Manager is the COM port (it will generally tell you about the USB/Serial chip itself, more rarely about the actual microcontroller that is "behind" it).

As an example here is what my W7-x64 Device Mgr shows for 1x Arduino UNO + 2x ESP32 while all three are connected :

image

Remember nothing will show when not connected to your USB.

 

Also I am surprised about the "loosing everything" aspect...
For (recent enough ?) Arduino IDE you can choose where your "local/personal" data will be, in File/Preferences, so I put that Arduino "Sketchbook" sub-folder in a personnal folder where I have full permissions, outside of the Program Files (x86) program folder :

image

Eric


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ZeFerby
(@zeferby)
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2020-04-09 3:23 pm  
Posted by: @neilnagel

found this site "Installing Arduino Software and Drivers on Windows 7" from Starting Electronics

This looks very old (IDE v1.0.1) compared to the more recent IDE (I'm running v1.8.12)

Eric


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NeilNagel
(@neilnagel)
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Joined: 2 months ago
Posts: 5
2020-04-09 11:17 pm  

@zeferby

Hi Eric, thanks for the replies.  1st off I got frustrated last night after making out my question and I reinstalled (for the third time) the Arduino software update.  This time the driver showed in the device manager.  Okay all is good there.  Installed blink sketch, "Hello world"...both functioning correctly for Arduino.  However, I'm working on a project using teensy so I had to go back and install that again (this is exactly why I hate updating ANYTHING).  My teensy boards, libraries and examples all installed but do you think the port showed up when I plugged in my teensy?  Nope.  So now I have a new problem.  Sometimes I wish I was bald so it wouldn't hurt so much when I pull my hair out.

Yeah about that bit that I found from Starting Electronics - it does look like circa 2012 or earlier but it was the best that I could find.

Anyhow thanks for the help.


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NeilNagel
(@neilnagel)
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Joined: 2 months ago
Posts: 5
2020-04-09 11:36 pm  

It looks like everything is going now.  Thanks for the help Eric.


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ZeFerby
(@zeferby)
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Joined: 8 months ago
Posts: 368
2020-04-09 11:40 pm  

@neilnagel

I have no experience with Teensy; maybe it has a chip for the USB/Serial interface which requires to install the driver by itself (like we sometimes have to do for the CP2102 of most ESP32's) ?

Also I just googled this article with the paragraph "No Serial Port While Programming", and this page also.  I'm not sure they are directly related to your issue

Eric


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ZeFerby
(@zeferby)
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2020-04-09 11:44 pm  
Posted by: @neilnagel

It looks like everything is going now

Then it looks like you can disregard my previous post 😀 

Eric


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teddy
(@teddy)
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Joined: 7 months ago
Posts: 43
2020-05-18 7:23 pm  
Posted by: @neilnagel

Don't know if this is the correct category in which to post my problem but yesterday I was having some problems and I thought maybe I should update the Arduino software.  I downloaded Arduino for the first time in early 2018 and haven't updated until now.  So when you go to the Arduino site and download the current software, it tells you that you will lose everything if you download.  So you can click "no" and nothing will change.  But if you click "yes" then you will lose everything on your computer (old sketches, the ability to make new sketches, etc.) but supposedly you will get at least the ability to make new sketches with the updated software. 

So I downloaded, lost everything and can't open up the new software.  I followed the procedure to the best of my ability but can't figure out what I did wrong.  When it didn't work, I googled my issue and found this site "Installing Arduino Software and Drivers on Windows 7" from Starting Electronics https://startingelectronics.org/software/arduino/installing-arduino-software-windows-7/ .  Following what it said, I plugged in my Uno, my computer recognized the driver according to the popup that appeared but it's not showing up in my device manager.  No matter what I do I can't get it to show up.  I'm quite stuck.  BTW it's windows 7 on a 64 machine.  Yes I know it's old.

Any suggestions would be welcome.  Thanks

 

Glad you brought that out about Arduino Update's. Many of the friends here will be happy to now about this!

 


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